CAC.com.au | Our Services

Occupational Rehabilitation

CAC is an approved Occupational Rehabilitation Provider with WorkSafe Victoria.

Our experienced Rehabilitation Consultants provide services to support a safe and sustainable return to work with the

pre-injury employer (Original Employer Services), while our Vocational Specialists are skilled at assisting others to identify and secure suitable work with an alternate employer (New Employer Services).

View this WorkSafe Victoria video to find out more.

What we offer:

Early intervention services
Functional capacity assessments
Ergonomic assessments
OT worksite assessments
Manual handling training
Job task analyses
Vocational assessments
Career coaching
Goal setting and wellness coaching

Counselling Services

CAC has experienced Psychologists on staff, all able to provide counselling support to assist individuals with managing:

Depression, anxiety, and other psychological symptoms.
Workplace difficulties, including interpersonal conflict, lack of role clarity, or poor job satisfaction.
Personal issues, including difficult or challenging relationships.
Trauma, grief and loss.

Addiction problems, including gambling, drug, alcohol and substance abuse.
Critical incident debriefing and associated support.

CAC delivers counselling services via:

Employee Assistance Programs (EAP) services to many organisations across Melbourne, in which our Psychologists providing confidential counselling assistance to employees, promptly and effectively.
Medicare funded counselling under a GP Mental Health Care plan.
Private psychological counselling.
Counselling for work related injuries - our psychologists are WorkSafe registered providers.

Please contact us for more information on our range of counselling services.

Counselling Services

Employee Wellbeing - CAC Health Assist

For over twenty years, CAC has been delivering tailored interventions to improve employee health and wellbeing within organisations. Our services are aimed to not only prevent injury, but improve engagement and productivity in the workplace, including:

Ergonomic assessments and recommendations to address existing physical and psychological risks.
Preparation and delivery of training programs in relation to stress management, manual handling, or ergonomics.
Facilitated discussions/case conferencing/mediation to address workplace conflict, and work towards practical solutions.
Team building programs to build resilience within the workplace, and develop skills in meeting challenging demands.
Management/employee coaching to assist in supporting effective work behaviours and productivity.
On-site mental health programs, including both individual and group-based interventions based on identified needs.

Employee Wellbeing

Innovation

At CAC we thrive off helping others to empower them to regain purpose, achieve their goals, educate, collaborate and improve quality of life.

What we offer:

Accredited Mental Health First Aid training (from January 2023)
Early Intervention services and programs
Holistic wellness workshops and programs
Wellness coaching
Activity based capacity building program (PGAP)
Mindfulness resources and workshops
Acceptance Commitment Therapy workshops
Sleep hygiene training
Peer support program development
EAP/ counselling
Critical incident debriefing 1:1 + groups
Resilience training
Pain management education

PGAP

Progressive Goal Attainment Program (PGAP)

CAC staff have completed training in the effective delivery of PGAP®. PGAP is an evidence-based program allowing clients to take control of psycho-social barriers to their recovery and rehabilitation following debilitating physical or mental health conditions.

PGAP is an activity-based capacity-building program, shown to reduce disability and contribute to successful return to work in individuals with back pain, whiplash, fibromyalgia, cancer, depression, and Post Traumatic Stress Disorder.

A brief video outlining PGAP can be viewed to the right.

The application of PGAP has been embraced by many large organisations, workers compensation authorities, and life insurance agencies across the world.

A more detailed video, which explains the research and evidence behind the effectiveness of PGAP in supporting recovery, can be viewed to the right. If you would like to find out more about the Progressive Goal Attainment Program, please contact CAC to discuss. You can also view the PGAP website at www.PGAPworks.com.

Facilitated Discussion

Facilitated Discussion (FD)

A facilitated discussion is a voluntary process of mediation, offering a safe and supported environment to identify differences and address barriers to return to work, by assisting all parties to reach mutual agreement regarding a pathway forward. Return to work is the main goal, since there are many known health benefits to safe work.

We understand the return to work journey can be challenging, particularly if there is interpersonal conflict. This process will provide you with a supportive environment to work through these concerns.

How do I know if i need a facilitated discussion?

Facilitated discussions support your return to healthy work when there is:

Interpersonal conflict in the workplace that has created barriers to your recovery

concerns about colleague behaviour, ethical dilemmas, workload, working conditions or similar that create barriers for your next step in recovery and return to work.

How will a facilitated discussion help me?

Participating in a facilitated discussion may provide:

an opportunity to talk about your concerns in a supportive environment
solutions and answers to any questions you may have
possible solutions and a mutual agreement
assistance in moving forward with your employer
an opportunity to begin to heal your working relationship with your employer

What is the process?

Your occupational rehabilitation provider will provide clear information about the steps which will be followed in setting up the Facilitated Discussion – including provision of guidance material. They will remain neutral throughout the process. Their role is to facilitate communication, clarify discussion topics and confirm agreements made during the joint meeting. A report will follow.

National Panel of Assessors (NPA)

CAC is approved as a member of the National Panel of Assessors, which involves delivery of Supported Wage Assessments, and Ongoing Support Assessments. These assessments relate to maximising employment opportunities for people with disability and ensuring support services are available to people with disability. All our personnel have been approved by the Department of Social Services and are highly qualified and experienced in this field. All participants are treated with dignity and respect, and their assessments held under strict confidentiality guidelines. We offer participants the opportunity to receive the final assessment details and comment on the assessment and its findings by way of a Participant Survey.

Comcare Services

CAC have a range of allied health and vocational professionals who use their skills, qualifications and expertise to support prevention, recovery, and return to work.

CAC is comprised of consultants with the following qualifications and backgrounds:

Occupational Therapy
Exercise Physiology
Osteopathy
Physiotherapy
Registered Nurse
Psychologist
Provisional Psychologist
Rehabilitation Counsellor

Some of our key services include:

Initial Needs Assessments
Rehabilitation Programs
Early Intervention and Non-Compensable Assessments and rehabilitation programs
RTW services
Vocational assessments
New employer assessments
ADL assessments
Functional assessments
Ergonomic assessments
Training
- Manual Handling Training
- Mental Health First Aid Training
-Psychological Training Seminars