Tom is the General Manager at CAC and a Partner in the Howden People Risk business, with 30 years’ experience in the personal injury sector. Starting his working life as a Physiotherapist, Tom has been involved in the workplace health, safety and rehabilitation industry for 16 years. Tom’s depth of knowledge and experience in both the health and insurance markets makes him a market leader in assisting organisations in creating safe workplaces, supporting staff to maximise health and productivity, and minimising the cost impact of people risk.

Carly completed student placement at CAC in 2014 and progressed to work in administration, NES and OES before stepping into leadership and management roles at CAC. Carly has also worked as a Mental Health Consultant at a Victorian insurance company and works as a Lecturer in the Masters of Rehabilitation Counselling.  Carly holds a PhD degree, is a Rehabilitation Counsellor and Certified Workplace Wellness Practitioner, and is Mindfulness and Acceptance Commitment Therapy (ACT) trained. Carly is passionate about holistic wellbeing and early intervention in workplaces, emergency services and performing arts.

Christina joined CAC in 2014, having worked for a National OR provider.  Prior to this, she ran end-to-end Operations for a NSW based Youth Service, and held various Sales, Service and Marketing positions in the Corporate sector. Holding extensive experience to match her tertiary qualifications in Social Sciences and Business,  Christina's natural ability in dealing with complex and diverse cases across various sectors enables her to provide comprehensive and strategic guidance, consultation, education and support to our team, as well as Agent representatives and Employers.  In her spare time, Christina enjoys travel, whether it be local, interstate or overseas.

From 2010 Annie worked as a clinical physiotherapist in a range of inpatient hospital and community-based settings before transitioning into Occupational Rehabilitation in 2017. Annie works in the Original Employer Services team, with a primary focus to support injured employees with their recovery and assist them to overcome barriers to facilitate a safe and sustainable return to work. Annie is experienced with conducting worksite assessments to educate clients and their employers on optimal ergonomic set up in relation to specific injuries, and provide recommendations for workplace modifications, supports and healthy work practices. Annie applies her strong problem-solving skills, clinical experience and knowledge of injury management to mentor the OES team in relation to physical injury claims. Annie is passionate about human rights and social justice, and in her spare time volunteers with the local community to support people from refugee backgrounds.

Jessie joined the CAC team in 2017 as a registered psychologist and delivers a range of services including psychological counselling, occupational rehabilitation services, early intervention services to prevent mental injury, mediation and facilitated discussions. As the OES Psychology Team Leader, Jessie enjoys supporting her team with problem solving and developing strategies to manage complex and diverse cases in order to achieve safe and sustainable return to work outcomes. Jessie has an empathic and caring approach and is passionate about supporting clients to overcome challenging situations. In her spare time Jessie enjoys spending time with her friends and family and keeping her kelpie pup entertained!

Pembe has been with CAC since 2020 as a Vocational Rehabilitation Consultant. Pembe holds a Bachelor of Health Sciences in Rehabilitation Counselling, a Graduate Diploma in Rehabilitation Studies, a Master of Health Sciences in Rehabilitation Counselling, and a Master of Social Work. She is also a certified Rehabilitation Counsellor through Australian Society of Rehabilitation Counsellors (ASORC). Pembe excels in understanding the psychological, social, and systemic factors that affect rehabilitation outcomes, and she uses her skills to build rapport and achieve successful return-to-work results. Pembe has conducted professional development training on motivational interviewing and cognitive behavioural therapy and has facilitated training for Victorian Workers Compensation agents. In her free time, Pembe enjoys travelling (favourite country: Japan), Japanese food (favourite dish: ramen), and going to the gym.